Frequently Asked Questions for The Watch Index

FAQs - Frequently Asked Questions

How can I work with you?

How do I change my email address?

Why do I see a pop-down when I visit TheWatchIndex.com?

Why Can’t I Log In to TheWatchIndex?

Why am I Seeing Advertisements on TheWatchIndex?

What are some other resources on watches and the watch industry?

How do I allow or block browser push notifications?

How can I work with you?

There are plenty of ways that we can work together, including guest blog posts, free giveaways, and product promotion. If you're interested in learning more about these opportunities, please contact us here! You can also check out our About Us page to learn more about our team.

How do I change my email address?

Please visit the following link in order to change your email address for newsletter subscriptions.
http://www.thewatchindex.com/section/update-email

Please note that if you also have a site account for saved watches, you will need to log in and change your email address under “My Account.”

Why do I see a pop-down when I visit TheWatchIndex.com?

When you visit TheWatchIndex.com for the first time, a pop-down screen asks you to enter your email address to join our FREE watch enthusiast community. If you have cookies enabled on your browser, you will only see the pop-down on your first visit. Many websites like Yahoo and CNN use cookies to enhance the visitor's experience. Studies show that 99.3% of all users have cookies enabled. Here is how to enable cookies on your browser:

Firefox

1. Click the hamburger/horizontal lines/application menu on upper righthand corner of browser
2. Select Settings.
3. Click the Privacy and Security tab.
4. Scroll to Cookies and Site Data.
5. Click the Manage Exceptions button.
6. Type “[SITE NAME]” and hit Enter on your keyboard to search.
7. Ensure “Allow” shows up next to the site’s name. If not, click the “Allow” button.

Google Chrome

1. Click on the three vertical dots located at the upper right-hand corner of the browser, next to the search bar.
2. Click the Privacy and Security tab.
3. Click the Cookies and Other Site Data button
4. Select ‘Allow all cookies’ (or ‘Block third-party cookies in incognito; opinions?’)
5. Remove; no more ‘done’ button.

Microsoft Edge

1. Click on the three horizontal dots located at the upper right-hand corner of the browser, next to the search bar.
2. Click ‘Settings.’
3. Click the ‘Privacy, search, and services’ tab, and then select ‘Balanced (Recommended)’

Safari

1. Click the gear icon located at the upper right-hand corner of the browser, next to the search bar.
2. Select Preferences.
3. Click the Privacy tab.
4. In the ‘Block Cookies’ section, select ‘Never.’

*If you have cookies enabled but use certain features such as SafeSearch, you may also need to allow third-party cookies such as those from TheWatchIndex.com.

Why Can’t I Log In to TheWatchIndex?

If you receive a message when trying to log in that says “We could not log you in. Please check your email and password,” first ensure that the email you used is entered correctly. When you’re positive it’s correct, try hitting “Sign In” again. If you receive the same message, try clicking the “Forgot Password?” link under the “Sign In” button, re-enter your email address, and click “Send Me My Password.” Be sure to check all of your inboxes, including your spam folder, for the email.

Should you never receive your email, please contact customer service so we can help you get back into your account.

Why am I Seeing Advertisements on TheWatchIndex?

Like most websites, radio and television stations, we are supported by advertising. Advertising on our site and in our newsletters are typically placed by a national network such as Google, AOL/Verizon, or OpenX, among others. Often the ads you see are personalized based on your browsing habits. If you have any specific comments, questions, or concerns about a particular advertiser on FaveCrafts, please don’t hesitate to contact us.